Your card is charged at the time of booking, similar to reserving a flight. You will see an authorisation charge for the transaction. If a sitter does not accept your request, any processing charges will be dropped from your bank within 3 to 5 business days. Processing times may vary depending on your bank.

Rover holds onto the funds and releases payment to your sitter or dog walker two days after the service is complete. 

Important: Booking and paying on Rover is required, per our Terms of Service. Never pay by cash or bank transfer, this could expose you to fraud and makes your stay or walk ineligible for the Rover Guarantee and dedicated support.

For more information about how to book and pay on Rover, check out this article.